The Director of Enrollment Management and Community Outreach will be a critical thought partner for the Head of School, and will be an integral member of the Senior Leadership Team. The Director of Enrollment Management & Community Outreach is one of the lead ambassadors for Pilgrim and provides leadership and strategic direction on issues related to student recruitment, admissions, enrollment management, and retention. This candidate must be comfortable with taking initiative, starting new projects, and driving them to completion. This position will require a flexible schedule with work on evenings and weekends as driven by the admissions, marketing and retention calendars and the Los Angeles Consortium school events. In a diverse school community serving students Early education through Grade 12, this candidate must be a team-builder. MAJOR RESPONSIBILITIES: - Oversees the comprehensive admission program, from inquiry to enrollment of new students, and provides leadership for a comprehensive enrollment management program that tracks and supports the retention of enrolled students from point of entry to graduation.
- In collaboration with the Head of School, develops and implements a strategy for admission, including forecasting in relation to long-term objectives, and develops and orchestrates an annual action plan to meet short and long-term admission and retention goals.
- Presents the school to prospective students and parents, oversees the systematic and efficient handling of applications, and collaborates with the Division Directors processes and activities, including; conducting interviews with candidates and their parents; arranging admissions testing; securing of necessary student supplemental paperwork; open houses; classroom/shadow visits; placement testing, and Student and Parent Ambassador Programs.
- Evaluates and communicates final admissions decisions to candidates and their parents in conjunction with the Admission Committee, and supervises the sending of decisions and other decision-related communications.
- Oversees management of the school’s inquiry database, and establishes protocols for regular contact with potential families helping to keep them connected and informed.
- Maintains strong relationships with sending schools and cultivates new relationships.
- Utilizes data and research to keep Pilgrim at the forefront of admissions trends; attends local and national conferences and/or appropriate webinars to keep up with current research.
- Maintains a professional environment in which confidentiality and integrity are essential ingredients, and evaluates, recommends and implements strategic goals regarding the comprehensive Admission and Enrollment Management Programs and related staffing.
- In collaboration with the Marketing and Communications department and the Advancement Team, conceptualizes and implements traditional and inbound marketing, communication, and recruitment strategies. Evaluates and redesigns where appropriate, all aspects of the admissions and marketing program and collateral with the goal of maintaining a capacity enrollment. Oversees the content on the website.
ADDITIONAL RESPONSIBILITIES:: - Provides regular updates to the Head of School on key admissions metrics. Prepares end-of-year report summarizing admission process and capturing important admission statistics; administers end-of-season surveys to students who enroll and those who decline to enroll.
- Chairs the Admission Committee, trains Committee members on reading files, and leads the Committee in decision making discussions.
- Serves on the Financial Aid Committee: reviews, evaluates and recommends students for aid.
- Heads the internal Retention Committee and works collaboratively to track, report, and forecast student retention and plan future enrollment.
- Represents the school at on and off campus events and consortium groups, the broader community and serves as the public voice on matters relating to the admission process.
- Serves as the PDSO for SEVIS to facilitate F-1 visas for International Students. Updates records, registration and school recertification as needed.
- Prepares the End of Year surveys for new and current students.
- Supervises and manages the admission office staff: Admissions Assistant
- Some international and domestic travel for recruitment of boarding students.
- Performs other duties as assigned by the Head of School.
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