Emma Willard School, an independent girls boarding and day school serving students in grades 9–12 and a postgraduate year, seeks a Head of Enrollment Management (HEM) to begin work July 1, 2021. The successful candidate will build upon the School’s outstanding reputation and strong admission and enrollment management program. The HEM implements strategies and practices to ensure that the School achieves both enrollment and revenue goals, set annually and in partnership with the Head of School and Board of Trustees.
Reporting to the Head of School and serving on the senior leadership team, the HEM provides input on all school-wide decisions. They lead a “deeply personalized” admission and enrollment process, which includes a robust and longstanding summer program, and plays a vital role in the school community, expanding the community’s understanding of enrollment management through implementation of positive engagement, recruitment, and retention practices. The HEM provides input to drive decisions in support of new marketing, academic, and student life programs and develops productive partnerships with internal school-wide departments and key external referral sources (parents, alumnae, consultants, etc.) to achieve annual enrollment goals and implement growth strategies to meet future enrollment targets.
The HEM will work closely with the Communications Office to effectively market the School and to embed the new strategic vision into marketing materials and efforts. A key pillar of the strategic vision is a commitment to diversity, equity and inclusion. The HEM will work to build on a process that prioritizes diversity, equity and inclusion in both recruitment and retention efforts. S/He plays a vital role in the Emma Willard community and serves as a model of Emma’s culture and core values.
Job Responsibilities
- Serve on the senior leadership team of Emma Willard School and provide input on all decisions related to academic, student life, enrollment, communications, and mission and vision- related programming.
- Lead the enrollment management process of attracting, enrolling, and retaining mission-fit students; develop and implement a data-driven, market-sensitive, goal-oriented enrollment plan to reach targeted regional, national, and international audiences for grades 9 – 12 and summer program enrollment.
- Establish an admission process that prioritizes diversity, equity, and inclusion.
- Partner with the communications office to develop strategic marketing ideas.
- Formulate annual Admission and Enrollment Action Plans with measurable goals and objectives.
- Steward relationships with on campus partners and develop connections with current and prospective families; engage advancement, alumnae relations, faculty, senior administrators, and the head of school’s office as appropriate; develop and execute an all- school enrollment management model.
- Communicate institutional timelines for enrollment and parent processes ensuring that decisions are made and communicated both externally and internally in a brand and mission appropriate manner.
- Serve on the financial aid committee, and partner with the CFO in implementation of pricing, projections, and financial aid strategies.
- Maintain sophisticated data models and statistical information regarding the School’s enrollment trends and utilizes them in decision-making about enrollment strategy, resource use, and planning efforts.
- Understand and inform the Admission staff and community about research and demographics and admission and enrollment trends, ensuring that changes and challenges are anticipated, understood, and addressed.
- Work closely with the Dean of Students and Assistant Head of School on issues relating to student life.
- Represent Emma Willard School at public events, on and off campus.
- Encourage relationships with feeder schools, counselors, and consultants. including regular visits with Heads of School and placement counselors.
- Enhance the School’s good standing in relevant professional organizations.
- Extend beyond the responsibilities of a job description when the need arises and assists the Head of School with all other duties as assigned.
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