Trinity Episcopal School, a coed, independent day school in New Orleans, seeks an Admission Officer. This individual will serve as a full-time member of the Admission Team and assist the Director of Enrollment Management in the School’s efforts to successfully recruit and re-recruit students and families at both Trinity’s Early Childhood program (Les Enfants -- ages 15 months+) and PK-8 independent day school program.
The Admission Officer reports directly to the Director of Enrollment Management. Work hours are structured according to the school day, with arrival expected by 7:45 a.m. and departure following afternoon carpool at 4:00 p.m. Attendance at special events beyond work hours is generally expected. A few weekend assignments may also be scheduled. Work hours during school holiday breaks and during the summer are 9:00 a.m. to 3:00 p.m., but subject to adjustment with prior approval of the Assistant Head of School and/or Head of School.
Excellent interpersonal, written and verbal communication skills; strong analytical and organizational skills.
Knowledgeable and/or willing and capable of both learning and practicing today’s best practices in admission processes, target marketing, and prospect development
Ability to work independently and with colleagues/stakeholders at all levels
Strong initiative, judgment, and problem-solving skills
High level of energy, creativity, and flexibility
Willingness and ability to work a flexible schedule, including occasional evenings and weekends
Appreciation and commitment to an early childhood-grade 8, coed, and Episcopal School educational program
Skilled in data collection, management, analysis, and interpretation using technology skills to gather and report information
Ability to communicate effectively with a diverse population of current and prospective students and families
Essential Duties and Responsibilities
Respond to telephone and email inquiries.
Schedule tours of campus, official visits, and meetings for Assistant Head.
Keep shared admission calendar up to date and accurate.
Assist in providing tours of campus to prospective students and families.
Conduct parent interviews and record appropriate interview notes.
Coordinate and arrange student visits.
Assist in communication with prospective parents about application requirements/completion.
Coordinate volunteers for admission open houses.
Work closely with the Registrar to maintain re-enrollment and new enrollment contract/advance deposit reports for admission and billing offices.
Maintain admission funnel; track statistics related to visits, applications, etc.; maintain and produce reports.
Manage online application system, process all incoming applications and materials. Process candidates once they have enrolled.
Prepare, maintain, and update admission files for prospective students.
Communicate with prospective parents regarding the status of the application file(s).
Work closely with the Business Office to assist in the preparation of tuition assistance files, and in the preparation, distribution, and collection of tuition assistance letters.
Prepare admission information folders for prospective families.
Oversee the preparation and mailing of all admission-related packets, including acceptance letters, and summer mailings.
Coordinate and organize new family/student receptions and events.
Exude a welcoming presence to all those who enter the Admission Office
Greet all applicant families
Assist in managing the wait pool.
Work closely with the Director of Marketing and assist in all admission related marketing efforts.
Assist in the revision of admission publications.
Assist in ordering and preparing new student and referral gifts.
Assist in planning and executing various open house and playdate events during the school year.
Keep informed about curricular and co-curricular activities.
Represent Trinity Episcopal School at school fairs.
Maintain a close working relationship with feeder schools.
Support Trinity and its leadership.
Perform other duties as assigned by the Assistant Head of School or Head of School.
Bachelor’s degree in a related field such as marketing or education preferred.
Discretion and ability to maintain strict confidentiality.
Knowledge of Blackbaud products, particularly Enrollment Management, a plus.
Advanced Microsoft Office skills.
Ability to meet deadlines.
Attention to detail.
Ability to manage multiple projects.
Excellent record keeping skills.
Excellent communication skills.
Ability to work collaboratively with other school personnel
Knowledge of the school community and/or New Orleans community and/or a willingness to obtain this knowledge